Assure that parents and community members are aware of the needs of the system and that they are treated with respect.
- Expect open and prompt communication on all raised concerns
- Openness for request for public records should be done in a timely manner per North Carolina Department of Justice Guidelines
- Swift response and feedback from the administration to parents and the community when it is appropriate
- Board policies and procedures are used and applied evenly and are made readily available to all via the internet and with hard copies at each school office, public libraries, and the central office